Eversend is aware of a batch of email verification requests received by the public between July 7th and 8th 2022. It resulted from an unidentified person’s attempt to register Eversend accounts using fraudulently obtained email addresses. Eversend can guarantee that no accounts were created under these email addresses because entering an email is the first step of our multistep KYC process for account creation. More information can be found in the thread below.
What happened?
Automatic email verification requests were sent after an unidentified individual attempted to make multiple Eversend accounts using a batch of emails they fraudulently obtained elsewhere.
What if I received one of these emails?
If you received one of these emails without attempting to create an Eversend account, your email address is publicly available elsewhere and was fraudulently obtained or collected from another website.
Were any Eversend accounts created under my name?
No. Eversend uses an industry-leading multi-step verification and KYC process to establish user accounts, and email verification is the first step in the account opening process. Simply entering your email in the Eversend app does not mean you have an account.
What should I do next?
Eversend recommends reviewing email subscriptions, emptying spam folders, blocking spam account emails, and exercising caution when providing your email address on other websites.
What is Eversend doing about it?
Eversend does not contact users or the general public without their consent. Eversend is working to identify the source of the fraudulent signup attempts. Our robust identification deterrents have worked as intended, and no harm has been done besides receiving an email.
Thank you, and we apologise for any inconvenience caused.
– The Eversend team
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